1639, Glazier Drive, Concord CA, 94521
[email protected]
(925) 405- 7152
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At IDG, we are passionate about igniting digital innovation

Privacy Policy

We extend our gratitude for your visit to Infinite Digital Group (“Company,” “we,” “us,” or “our”). We highly value your confidentiality and always prioritize your privacy security at all costs. For any additional questions and queries, we are always available at [email protected].

Thank you for choosing to visit our website www.infinitedigitalgroup.com and for utilizing our services. We sincerely appreciate your faith and support. Your support is always valued.  We hold your privacy in the utmost regard. In this privacy notice, we aim to elucidate the information we collect, its usage, and the rights you possess concerning it, presented in the most transparent manner. We encourage you to peruse it attentively, as its contents are significant. In case of any discrepancy with the privacy notice, we suggest ceasing the use of our Services without delay.

This privacy notice encompasses all information gathered through our Services, which includes our Website, along with any associated services, sales, marketing, or events. Your careful review of this privacy notice will facilitate a comprehensive understanding of our practices with the information we collect.

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    What information do we collect automatically?

    Short answer: In simple words, when you visit our website, we consequently collect certain data such as your Internet Protocol (IP) address and details about your browser and device.

    When you visit, use, or navigate the website, certain information is automatically collected. This saved data does not showcase or share any personal information, such as your name or contact details. Instead, it specifically provides us relevant information about your device and how you use it, such as your IP address, browser and device features, operating framework, language preferences, referring URLs, device name, country, location, details about your usage of our website, and other relevant data. We collect this information to prioritize the security and smooth operation of our website, as well as for internal analysis and reporting purposes.

    Like many other businesses, we utilize cookies and similar techniques to gather information.

    The data we collect includes Log and Usage Data, which consists of service-related, diagnostic usage, and performance information that our servers immediately gather when you gain access or utilize our website.   Your activity on the website (including timestamps, pages and files viewed, searches, and other activities, including the usage of features) and other data are stored in log files and contain information like your IP address, device details, browser type and settings. In addition to User Data, we also collect Device Data, which includes details on the computer, phone, tablet, or other device used to access the service. Information such as an IP address (or proxy server), unique device identifiers for installed applications, geolocation data, browser and device information, hardware specs, ISP and mobile network information, and OS configuration settings may also be collected.

    In addition, Location Data is collected, providing details about the location of your device, which can vary in accuracy.  The amount of information gathered depends on the device settings used to access the website.   For example, the collection of geolocation data involves the use of GPS and other technologies to determine your current location by analyzing your IP address. You can choose to decline this data collection by either refusing access to the information or turning off your device’s location settings. As a matter of fact if someone prefers to not participate may limit their access to certain features of our services.

    How could we use the information you provide?

    Short answer: Basically, we base our data processing on necessary business purposes, contractual requirements, legal requirements, and/or your express permission. Our website collects user data for the following primary business purposes. Our commercial pursuits, the need to perform a contract with you, your permission, and/or compliance with legal duties are the legal bases for processing your personal data for these reasons. Each of the below-listed goals, as well as the precise reasons for processing, are specified fully.

    This is how we store, save, and utilize your provided data:

    For various commercial and business reasons: We may use the information we collect from you to analyze trends and demographics, to determine the success of our marketing campaigns, to improve our services, and to customize the content and layout of our site to better suit your needs. It is crucial to remember that this data may be aggregated and anonymized before being used or stored, so it can’t be traced back to specific individuals. Your provided information will never be used without first getting your permission.

    Is there a possibility of your information being shared with others?

    Short answerSimply put, our dedication to safeguarding data privacy reflects our ethical stance on sharing details.  We are only involved in such distributing with your apparent consent, in compliance with legal specifications, for service regulation, protection of your rights, or satisfaction of business commitments. The evaluating or utilizing of the data within our scope is in accordance with specific legal frameworks:

    In addition, there may be certain situations where your data needs to be processed or personal information needs to be shared:

    Are cookies and other tracking technologies utilized?

    Short answer: we utilize cookies and similar tracking technologies to collect and store your information.

    We provide detailed information about our use of cookies, as well as other tracking technologies like web beacons and pixels, in our Cookie Notice.   The document provides in-depth information on how these technologies are used and offers instructions on how to reject certain cookies.

    Does your information get transferred internationally?

    Short answer: we may handle the movement, retrieval, and processing of your data in countries other than your own. 

    Our server facilities is strategically located in specific regions.   When you access our Website from a location outside your country of residence, please note that your information may be transferred, stored, and processed within our facilities and by third parties. This may happen in various countries, including the ones mentioned above.

    It’s important to note that countries in the European Economic Area may not have data protection laws as comprehensive as those in your home country.   Rest assured, we are fully dedicated to ensuring the protection of your personal information. We will take all the necessary steps to safeguard your data in accordance with our privacy notice and the relevant legal requirements.

    What is the duration for which we retain your information?

    Short answer: we keep your data for as long as we need to in order to achieve the goals described in this privacy notice unless the law requires us to do otherwise.

    We will only retain, your personal information for the duration specified in this privacy notice, ensuring that it does not exceed a period of 2 years.

    Once there is no longer a legitimate business need to handle your personal information, we will choose to either delete or anonymize the data.   In situations where it is not possible to delete or anonymize your personal information, we assure you that we will securely store it and keep it separate from any additional processing until deletion becomes a feasible option.

    How do we ensure the security of your Information?

    Short answer: we  prioritize the protection of your personal information by implementing a robust system of organizational and technical security measures.  

    We have implemented appropriate technical and organizational protocols to ensure the security of all processed personal information.   While we have taken extensive measures to ensure the safety of your information and have made proactive efforts to strengthen its protection, it is important to recognize that no electronic transmission or storage technology can be completely guaranteed to be secure.  

    Unfortunately, we are unable to offer any guarantees or assurances regarding the protection of your information from potential hackers, cybercriminals, or unauthorized third parties. They may try to bypass our security measures, resulting in the improper collection, access, theft, or modification of your data.

    We prioritize the protection of your personal information and take every necessary precaution to ensure its security. However, it’s important to acknowledge that transmitting personal information through our website does come with inherent risks.   It is important to ensure that you access the Website in a secure environment of your preference.

    Is information collected from individuals under the age of 18?

    Short answer: we do not knowingly collect information from or market our services to anybody under the age of 18.

    We don’t knowingly target anybody under the age of 18 with our marketing or informational materials. You represent that you are at least 18 years old or that you are the legal guardian of a child who is using the Website with your consent. If we learn that we have unwittingly collected information from a user under the age of 18, we will immediately delete any such information and disable the associated account. Please contact us at
    [email protected] if you learn that we may have collected information from anybody under the age of 18.

    Controls for enabling or disabling do-not-track features

    Do-Not-Track (“DNT”) is a feature or option available in many internet browsers, as well as several mobile operating systems and mobile apps. By turning on this feature, users are able to communicate their intent to limit the tracking and gathering of information about their online activity. It should be noted that there is currently no agreed-upon technical standard for identifying and using DNT signals.

    So, we do not now support or react to Do Not Track (DNT) browser signals or other similar automated techniques that indicate your want to limit or opt out of online monitoring. We pledge to informing you of such a practise via an updated version of this privacy notice if and when a standardized method to online tracking is adopted, which we are obligated to comply to.

    Are there any privacy rights specifically granted to residents of California?

    Certainly, citizens of California are afforded some rights with respect to the disclosure of their personal information. Recognized as the “Shine The Light” law under California Civil Code Section 1798.83, individuals residing in California have the entitlement to request and receive, once annually and without charge, details about the categories of personal information, if any, that we disclosed to third parties for direct marketing purposes. Additionally, customers are entitled to a list of all third parties with whom we have exchanged personal information in the last calendar year, including their names and addresses. To make such a request, California residents should write to the addresses or email addresses listed below.

    If you are under the age of 18 and you have a registered account on the Website and you live in California, you have the right to seek the removal of any undesired information you have made public on the Website. Please use the contact information below to request removal of personally identifiable information. Make sure to include your account’s email address and a statement affirming your California residence in your correspondence. While we will take measures to prevent the data from appearing on the Website, please be aware that it may not be completely removed from our databases and other storage media.

    Are updates made to this notice?

    We promise to update this notice as necessary to comply with new regulations. The ‘Revised’ date at the top of this privacy notice will be updated if major changes are made. As soon as the updated version is made available, it will take effect. If there are any material changes to this Privacy Notice, we will tell you here so that you may review it or we will contact you directly. Reviewing this privacy notice on a frequent basis will ensure that you are aware of the latest security measures we have put in place to protect your data.

    Need assistance with this notice? How do you contact us?

    Please contact us at [email protected] or Glazier Drive, Concord CA, 94521 if you have concerns or feedback on this privacy statement.

    What information do we obtain?

    You have the right to request access to the personal data collected from you, to correct such data, and in certain cases to request that the data be deleted, in accordance with the applicable laws in your area. Please use the request form available by clicking here if you would like to seek access to, corrections to, or deletion of your personal information. We promise to respond to your inquiry within 30 days.

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