Welcome to Infinite Digital Group (“IDG”, “we”, “our”, “us”). By accessing or using our website, services, or entering into any agreement with us, you (“Client”, “you”) agree to the following Terms and Conditions. Please read them carefully before engaging with our services.

Services

IDG provides digital marketing, web design, app development, SEO, social media management, and other related services as outlined in our proposals, invoices, or contracts. The scope of services will always be confirmed in writing before the project begins to ensure mutual understanding.

Payments

All projects require an upfront deposit unless otherwise agreed in writing. The remaining balance must be cleared before the final delivery or deployment of the project. In the event of delayed payments, IDG reserves the right to suspend or pause services until all outstanding dues are settled.

Client Responsibilities

The Client agrees to provide all necessary information, materials, and feedback in a timely manner. Delays in providing content, approvals, or feedback may directly impact delivery timelines. IDG will not be responsible for delays caused by the Client’s lack of cooperation or late submissions.

Project Timelines

Any timelines provided by IDG are estimates and depend on the Client’s cooperation and prompt communication. While we aim to meet all agreed deadlines, we are not liable for delays caused by circumstances beyond our control, including late approvals or incomplete materials provided by the Client.

Revisions

Revisions are included within the agreed scope of work and must be requested during the active development or design phase. Any additional revisions or major changes that fall outside the original scope will be considered extra work and billed separately, with costs agreed upon before implementation.

Refund Policy

Refunds will not apply if the Client changes their mind after the project has commenced, or if the Client has approved the initial design and development stage. Once an approval is given, the work is considered accepted, and no refund can be claimed. Refund requests, if any, must be submitted in writing within seven days of the project start date and will be reviewed on a case-by-case basis. Deposits are non-refundable under all circumstances.

Intellectual Property

Upon receipt of full payment, the Client will own the final deliverables of the project. However, IDG retains the right to display completed work in its portfolio and marketing materials unless the Client explicitly requests otherwise in writing before the project is delivered.

Confidentiality

Both parties agree to keep confidential any sensitive business, technical, or personal information shared during the course of the project. This obligation of confidentiality will remain in effect even after the completion of the project.

Limitation of Liability

IDG will not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. Our total liability, in any case, shall not exceed the amount paid by the Client for the specific service in question.

Termination

Either party may terminate the agreement by providing written notice. In the event of termination, the Client is required to pay for all completed work and services provided up to the termination date, including any approved but unfinished tasks.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, USA. Any disputes shall be subject to the exclusive jurisdiction of the courts in that region.

Contact

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Infinite Digital Group

1800 Sutter Street, Suite 500, Concord, CA 94520
Email: info@infinitedigitalgroup.com
Phone: (925) 217-8209